Shipping policy
Shipping Policy
We ship nationwide and work to deliver your order safely and as fast as possible.
Order Processing
Orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order ships, you’ll receive a confirmation message with tracking details.
Delivery Times
Estimated delivery times after dispatch:
-
Luzon: 5–7 business days
-
Visayas: 3–5 business days
-
Mindanao: 1–3 business days
Delivery times may vary slightly due to weather, courier delays, or peak seasons.
Shipping Fee
A flat ₱199 shipping fee applies to all orders.
Shipping Courier
All orders are shipped via J&T Express.
This includes a protective shipping box to ensure your items arrive safe and secure.
Tracking
Tracking information will be provided once your order is shipped so you can monitor delivery progress.
If you don’t receive tracking within 5 business days, contact us at surfmoto@outlook.com or message us in our socials
Incorrect Address
Please double-check your shipping details before checkout.
We are not responsible for delays or lost packages due to incorrect addresses.
Questions
For any shipping concerns, contact us at surfmoto@outlook.com or message us in our socials. we’re happy to help.